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Exchange Mailbox Size

Exchange, not unlike many IT systems, has the need to provide storage space to save associated files (mail, calendars, to do lists, etc.). Storage capacity comes with associated costs for hardware, software, and labor and therefore unlimited space is not an option. UConn must limit the mailbox size because storage capacity is a finite resource.

Exchange provides three limits that can be set. These limits apply to a whole information store and can be overridden on a per-customer basis. The three limits are:

University of Connecticut chose a default standard mailbox size limit of 75MB. Four classes of service are defined to support the UConn community:
  1. Student employees receive a 20MB mailbox:
    • Warning: 15 MB
    • Prohibit Send: 20 MB
    • Prohibit Receive: 40 MB
  2. "Standard" customers, which are the majority, receive a 75MB mailbox (this also includes affiliates, vendors, consultants):
    • Warning: 65 MB
    • Prohibit Send: 75 MB
    • Prohibit Receive: 150 MB

    The following are upon request and approval (see criteria* below):

  3. Customers with greater email storage requirements, receive 150MB mailbox:
    • Warning: 140 MB
    • Prohibit Send: 150 MB
    • Prohibit Receive: 250 MB
  4. Customers with even greater email storage requirements, receive 300MB mailbox:
    • Warning: 290 MB
    • Prohibit Send: 300 MB
    • Prohibit Receive: 400 MB

*Criteria:

  1. You have limited functionality given that you do not have a dedicated computer assigned for your use; therefore, you can not archive email to "your" computers hard drive.
  2. You are often Out of the Office due to:
    1. Constant Travel
    2. Travel between Campuses/Offices
    3. An Extended Leave of Absence

Updated: 8/01/2007