University of Connecticut

University Information Technolgy Services

Microsoft Exchange

Frequently Asked Questions

Accounts

• Forwards:
  • What are the risks of forwarding my e-mail to a different e-mail address?
  • How do I forward my Exchange e-mail to another e-mail account?

• Mailboxes:
  • How can I check the size of my mailbox?

• Passwords:
  • What is my initial Exchange password?
• What do I do if I forget my password or want to change my password?

• Public Folder:
  • How do I remove personal folder files from a Public Folder?

• Quotas:
  • How do I find out the size of my Exchange mailbox using Apple Mail under Mac OS 10.3?
  • How do I find out the size of my Exchange mailbox using Apple Mail under Mac OS 10.4?
  • How do I find out the size of my Exchange mailbox?
  • I received the message "Your mailbox is over its size limit" what does this mean?
  • How do I request a larger mailbox?

• Requests:
  • How do I request a larger mailbox?

• Shared Mailboxes:
  • What is a shared mailbox/functional account and how do I set it up?
  • When would I implement a shared functional account or a mail enabled Public Folder?
  • How can I create a shortcut to log into my shared mailbox via the web?

• User Name:
  • What do I do if I change my name?

Archiving

• What is archiving?
• How do I archive my Exchange e-mail in Outlook 2003?
• How do I archive my Exchange e-mail in Outlook 2007?
• How do I manually archive in Outlook 2003?
• How do I manually archive in Outlook 2007?
• How do I open a .pst from a CD?
• How can I open a Personal Folder in Outlook 2003?
• How can I open a Personal Folder in Outlook 2007?
• Why should I remove\backup my Personal Folder files in Outlook?

Junk Mail Filtering

• How do I add names to my Safe Sender List so that e-mails from certain lists or people don't get filtered in my Junk Mail Folder?

Attachments

• What are my options for sending and receiving large attachments?

Blackberry

• Where do I go for information on the Blackberry

Clients

• How do I configure...
  
  
  • Windows
    
    
  • Macintosh
    
    
  • IMAP Clients
    
    
  • Linux

Eudora

• My Windows Eudora doesn't have the same features as it used to, why did some of the features change?

Updated: 8/24/2007