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Setup Shared Mailbox in Outlook 2003/2007 (Separate Profile)

 

Open the Windows Start Menu and select the Control Panel.

Screenshot of Windows Start Menu with Control Panel section highlighted
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In the Control Panel open the Mail icon

note: depending how how you have your Control Panel views setup, you may have to select to 'view by icon' to directly access Mail configuration
Windows Control Panel window open with Mail icon highlighted
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Select the Show Profiles button.
Mail Setup - Exchange window open with 'Show Profiles' button highlighted
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Ensure the Prompt for Profile to be used option is selected.

The click the Add button.

Mail window open with the 'Add' button highlighted
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Create a descriptive title for the profile of your Shared Mailbox/Department e-mail account. Select OK to continue.
New Profile window open with the 'Profile Name' field filled in with 'Shared Mailbox' text
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Select Manually configure server settings or additional server types, then click Next.

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Select the option for Microsoft Exchange Server.

In the Exchange Server Settings dialogue, enter the following:

Microsoft Exchange Server exchange1.grove.ad.uconn.edu
Use Cached Exchange Mode unchecked
Check Name click this button to populate remaining settings from the server

 
E-Mail Accounts window open with the Microsoft Exchange Server field with text 'exchange1' entered, Use Cached Exchange Mode unselected, User Name with 'resource1234' text entered, and Check Name button selected

When prompted for your user name and password enter:

User name uconn\NetID (ex: uconn\abc1234)
Password your standard NetID password

 
Screenshot of Outlook authentication dialogue with 'uconn\abc0200' entered in User name field

Click the OK, navigate through the final page that results, and you're done!

The next time you open Outlook you will have the option to log in to either your profile or the profile you just created.

Updated: 11/6/09