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Configure a Shared Mailbox in Outlook 2003/2007

Follow the instructions below to set up your shared mailbox.

Note: Click the images to enlarge.

1. Open the Control Panel by clicking the Start Menu then Contol Panel.

Outlook 2003 shared mailbox config screenshot1

2. In the Control Panel double click Mail.

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3. Click the Show Profiles tab.

Outlook 2003 shared mailbox config screenshot3

4. Click Add.

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5. Enter the name of your Shared Mailbox/Department e-mail account.

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6. Select Add a new e-mail account. Then click next.

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7. Select Microsoft Exchange Server. Then click next.

Outlook 2003 shared mailbox config screenshot7

8. Exchange Server Settings

  • Microsoft Exchange Server - exchangea
  • Uncheck the Used Cached Exchange Mode.
  • User Name - resource0177
  • Click Check Name

Outlook 2003 shared mailbox config screenshot8

Updated: 12/11/2006