Skip to Content

Outlook 2003 Shared Mailbox Configuration

To set up a separate shared mailbox within your Exchange folder list, follow the instructions below.

Open your Outlook2003 Exchange mailbox.

1. Choose Tools, then E-mail Accounts.

Outlook 2003 shared mailbox config screenshot1

2. On the following screen choose Next.

Outlook 2003 shared mailbox config screenshot2

3. Choose Change.

Outlook 2003 shared mailbox config screenshot3

4. Choose More Settings.

Outlook 2003 shared mailbox config screenshot4

5. On the next screen click on the Advanced tab.

Outlook 2003 shared mailbox config screenshot5

6. Click the Add button.

Outlook 2003 shared mailbox config screenshot6

7. Type in the shared mailbox name (resource0123 for example).

Outlook 2003 shared mailbox config screenshot7

8. Click OK and then Apply and OK again. You will be asked to login. Make sure the username is UConn\Netid (your netid).

Then close out. You will now see the shared mailbox as part of your folder list.

Note: If you set up a shared mailbox in this way you MUST put in the resource name in the From field when sending out a new message. If you don't, the message will show as coming from your personal e-mail address. Also, all sent mail (no matter whose name is in the from field) will be put in your personal sent items mailbox.

Updated: 2/03/2007