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Why can't I see my Contacts folder when I create a new mail message in Outlook 2003?

Outlook supports multiple address books. The default address book is Global Address List, but your personal address book is under Outlook Address Book --> Contacts. The following tutorial explains how to see the contacts folder.

Add a contact to an e-mail from your address book:

  1. Open Outlook

  2. Click on Go in the menu. Select Mail from the list.

    contacts folder setup screenshot1

  1. Click on New.

    2. contacts folder setup screenshot2

  2. To access the contact from a message, click on the To button.
  1. Click on the drop down menu and select Contacts under Outlook Address Book.
  1. Now select the Contacts to add to your message.
  1. Click on To, Cc, or Bcc to add the contact. Then click on OK. Now the contact is added to the e-mail message.

Updated: 9/18/2006