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Outlook Express Shared Mailbox Configuration

Follow the instructions below to set up Outlook Express for a shared mailbox.

NOTE: Click on the pictures to enlarge.

1. Go to Start-Programs-Outlook Express.

2. From within Outlook Express go to Tools then click Accounts.

3. Make sure that you are in the Mail tab then click the Add button and choose Mail.

4. Type the name of your Shared Mailbox for the Display name. Click Next.

5. Type the e-mail address of your Shared Mailbox then click Next.

6. Change incoming mail server to IMAP.

  • Incoming mail server enter: exchange.uconn.edu
  • Outgoing mail server enter: smtp.uconn.edu
  • Then click Next.

7. The account name has three parts:

    • uconn\
    • Your NetID\
    • The resource number for your shared mailbox.
      • Example: uconn\jdc04004\resource0177
    • Enter your Exchange password and leave the remember password box unchecked.

 

To find the resource number go to Outlook Web Access:

I. https://exchange.uconn.edu/exchange. Enter your NetID for your user name then your Exchange password.

II. Click on the Address Book icon.

III. Type your departments display name and the name of the shared mailbox. Click find. Then you should see the resource number next to the departmental shared mailbox name.

8. Click Finish.

9. From the mail tab highlight exchange.uconn.edu, then click properties.

10. Within the General tab, under Mail Account, type the name of your shared mailbox.

11. From the Advanced tab and check this server requires a secure connection (SSL).

  • Click apply then OK.
  • Close the accounts window.

12. Click Yes to download folders from the server added.

13. Highlight all the folders that you would like to download then click show. Click OK to close the window.

14. Click on the new inbox and hit send/receive then log in with your NetID and password to receive your e- mail.

Updated: 9/18/2006