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Entourage Shared Mailbox Configuration

Follow the steps below to configure a shared resource account for Microsoft Entourage 2004. Note: all other Mac email clients follow the same basic model: configure as IMAP type account, enter \uconn\YourNetID\ResourceID within the Account/User ID field.

Go to the Entourage menu and select the Account Settings command.   Picture of menu selecting the 'Account Settings...' command from the 'Entourage' menu of Microsoft Entourage
    
Click the New button, then click the Configure account manually button in the lower-left corner of the dialog.

  picture of Entourage's 'Account Setup Assistant' dialog with the 'Configure account manually' button in the lower-left corner of the window circled in red
    
Select IMAP in the list of Account type choices that appears in the New Account dialog.   picture of Entourage's 'New Account' dialog with the 'IMAP' option selected in the list of account type choices
    
From the Account Settings dialog that appears, enter the following information:
E-mail address SharedMailboxAddress@uconn.edu
Account ID uconn\YourNetID\YourResourceID
IMAP server exchange.uconn.edu
SMTP server smtp.uconn.edu
  picture of Entourage's Account Settings dialog with resource account settings entered
    

Click the 'Click here for advanced receiving options' and ensure that This IMAP service requires a secure connection (SSL) is checked off.

Click OK and you're done!
  picture of Entourage's Account Settings dialog with resource account settings entered with IMAP secure connection (SSL) option checked
    
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Updated: 9/18/2006