University of Connecticut

University Information Technolgy Services

Microsoft Exchange

Entourage Shared Mailbox Configuration

Follow the steps below to configure a shared resource account for Microsoft Entourage 2004. Note: all other Mac email clients follow the same basic model: configure as IMAP type account, enter \uconn\YourNetID\ResourceID within the Account/User ID field.

Go to the Entourage menu and select the Account Settings command.
Click the New button, then click the Configure account manually button in the lower-left corner of the dialog.
Select IMAP in the list of Account type choices that appears in the New Account dialog.
From the Account Settings dialog that appears, enter the following information: E-mail address SharedMailboxAddress@uconn.edu Account ID uconn\YourNetID\YourResourceID IMAP server exchange.uconn.edu SMTP server smtp.uconn.edu
Click the 'Click here for advanced receiving options' and ensure that This IMAP service requires a secure connection (SSL) is checked off. Click OK and you're done!
Related Support Articles: What is a Shared Mailbox/Functional account? When would I implement a shared functional account or a mail enabled public folder? How do I configure my machine to utilize a shared mailbox? How do I configure Eudora to connect to my shared mailbox?

Updated: 9/18/2006