University of
ConnecticutOutlook Web Access (OWA) Configurations
- What are the differences between OWA2007 and the Outlook 2003/2007 clients
- Will OWA automatically log out due to inactivity?
- How to set the rules in OWA Premium
- How to check my mailbox size
- How to check my shared/departmental account using OWA 2007
- How do I view someone else's 2007 calendar via OWA 2007
- How do I view conference rooms calendars via OWA 2007
- How to retrieve an e-mail that I permanently deleted
- How to set an Out of Office message
- Why do I automatically log into OWA Light even though it is unchecked on the login screen?
- When I travel to another time zone (e.g., Mountain time) all my appointments display in that time zone rather than Connecticut time?
- How can I get Firefox to run in Premium mode?
- How do I add Unread Mail to my Search Folders in OWA?
What are the differences between OWA 2007 and the Outlook 2003/2007 clients?
A feature comparison between the Outlook Web Access (OWA) interface and Outlook 2003/2007 clients can be found at the Microsoft Exchange Server site. The Internet Explorer browser versions 5.01 and above for Windows will use OWA Premium while all other browsers will use OWA Lite.
Will OWA automatically logout due to inactivity?
Yes. If you chose "This is a public or shared computer" at the logon screen, you will be automatically logged out after 15 minutes of inactivity. If you chose "This is a private computer", you will be logged out after 8 hours of inactivity. See link below for example of logon screen.
How to set the rules in OWA Premium?
To create a rule, go to Options, Rules. You would create the rules in the same way you create them in Outlook 2007. OWA Lite does not include the Rules option.
To check your mailbox size in OWA Premium 2007, follow these steps:
- In the navigation pane, click Mail.
- Point to your name at the top of the Mail folder list.
A window appears that shows the current size of your mailbox and your mailbox size limit.
Note: Does not work in OWA Light.
How to check my shared/departmental account using OWA 2007?
There are two ways you can access a shared resource.
1. If you are already in your mailbox In OWA 2007 there is an option to open another mailbox built into it - it is accessed by clicking on the down arrow in the upper right hand corner next to the user's name. Select the drop-down arrow and type in the name or NetID of the account you're trying to access and select Open. The shared account opens in a new browser window.
2. If you want to go directly to the mailbox from OWA go to http://mail.exchange.uconn.edu/faq/clients/outlookwebshare.htm for instructions.
How do I view someone else's calendar via OWA 2007?
The method for accessing someone else's calendar in OWA 2007 is not as simple as in OWA 2003. The method for checking a shared/departmental account does not work for accessing an individual's calendar. To access someone's calendar via OWA is as follows:
Launch your web browser, type the following on the URL line at the top of the screen:
https://exchange.uconn.edu/owa/full email address@uconn.edu/?cmd=contents&f=calendar
example: https://exchange.uconn.edu/owa/lisa.mikolinski@uconn.edu/?cmd=contents&f=calendar
Note: You can only VIEW someone else's calendar from OWA
How do I view a conference room calendar via OWA 2007?
The method for accessing a conference room calendar in OWA 2007 is not as simple as in OWA 2003. To access someone's calendar via OWA is as follows:
Launch your web browser, type the following on the URL line at the top of the screen:
https://exchange.uconn.edu/owa/resource#@ad.uconn.edu/?cmd=contents&f=calendar
example: https://exchange.uconn.edu/owa/resource1020@ad.uconn.edu/?cmd=contents&f=calendar
How to retrieve an e-mail that I permanently deleted
Yes, OWA Premium has the feature where you can Recover Deleted Items.
To do this go to Options, Recover Deleted items. All your deleted items will be listed, just choose the ones you want and click Recover to Deleted Items Folder. This will put the emails back in the Deleted Items Folder.
How to set an Out of Office message
You can now set an Out of Office message for both internal and external emails. You can make the message the same or different. To do this, go to Options, and choose Out of Office Assistant and fill out the information accordingly.
Why do I automatically log into OWA Light even though it is unchecked on the log in screen?
If you are running Safari or Firefox on the Macintosh you will automatically log into OWA Light. Or, if you have the option for "blind and low vision" checked in OWA Premium (Options | General Settings | Accessibility | "Use the blind and low vision experience", you will automatically go into OWA Light.
When I travel to another time zone (e.g., Mountain time) all my appointments display in that time zone rather than Connecticut time?
The OWA Premium client will convert times to reflect the local time zone. To see meeting times based on a different time zone, change the current time zone setting under the OWA 'Options' page.
How can I get Firefox to run in Premium mode?
Firefox has Add-on's that enables embedding of Internet Explorer in tabs. You have the ability to configure the http://exchange.uconn.edu webpage to automatically open in I.E. while you are in Firefox. For information on how to download and install the I.e. tabs go to
https://addons.mozilla.org/en-US/firefox/addon/1419.
How do I add Unread Mail to my Search Folders in OWA?
This feature must be turned on in your Outlook Client in order for you to see it in OWA. To add this to your Outlook client, from your folder list, right click on Search Folders and choose new Search Folder. Choose Unread mail. Once it's set up on your client, you will be able to see it on the web version.
Updated: 4/15/09